환불 정책
최종 업데이트: 2026년 11월 1일
이 문서는 영어로 제공되며, 영어 버전이 적용돼요.
Failed generations
You are never charged for a generation that fails or that you cancel: the reserved credits return to your balance automatically.
Credit purchases
Unused credits from a purchase can be refunded within 14 days of purchase. Contact whitelabel-test@bitxor.cc with your order number.
Credits that have been used, and bonus or promotional credits, are not refundable.
Nothing in this policy limits rights you have under consumer protection law where you live.
Payment problems
If you were charged but did not receive credits, contact whitelabel-test@bitxor.cc with your order number and we will fix it.